Concerns have been raised about the number of doctors available at the city's NHS walk-in centre.

Professor David Raby and his wife, Luisa, live in Bishop Bridge Road and were delighted when they learned the Rouen Road walk-in centre had been saved from closure in May.

The 79 and 72-year-old, respectively, are regular patients at the centre but were upset to learn it would be losing "the only doctor" at the venue.

Norwich Evening News: The NHS walk-in centre, at Rouen House, in Rouen Road The NHS walk-in centre, at Rouen House, in Rouen Road (Image: Newsquest)

Professor Raby, a former Green city councillor, said: "We found out after me and my wife weren't feeling particularly well last Thursday.

READ MORE: Drivers must allow 'extra time' amid gridlock during major city roadworks

"We went to the walk-in centre and saw the doctor there who told us in conversation that they may not be there much longer and the centre wouldn't have a doctor at all.

"I think it would be very worrying not to have a qualified doctor available at the centre.

"I'm sure there are more than capable practitioners on hand however there are issues which might arise where the attention of a doctor is needed."

Norwich Evening News: Professor David Raby, 79, who is a patient at the walk-in centreProfessor David Raby, 79, who is a patient at the walk-in centre (Image: David Raby)

Prof Raby, a professor emeritus in history at the University of Toronto, is concerned about this leading to more people already being sent to the N&N Hospital's already overloaded A&E.

However, a spokesman for OneNorwich Practices clarified: "The Norwich Walk-in Centre is a nurse-led service and staff have access to support and advice from a GP from 8am to 8pm, Monday to Friday, through the Norwich Practices Health Centre and through additional Saturday clinics.

READ MORE: Grandmother died after delays and miscommunication in cancer diagnosis

"In line with many healthcare organisations, OneNorwich Practices has been working to reduce their reliance on temporary GP cover and moving towards a more permanent GP-salaried workforce.

Norwich Evening News: The walk-in centre was saved from closure in May 2023The walk-in centre was saved from closure in May 2023 (Image: Newsquest)

"This has resulted in acquiring three salaried permanent GPs for the health centre staffing team who are supporting the healthcare staff based in the Walk-in Centre as well."

Prof Raby is not convinced though, adding: "They're arguing a GP is always available in some form, but it seems clear there won't be a GP actually in the walk-in centre available to see patients.

"This seems to be another move, on grounds of false economy, to downgrade the quality of care."