Passengers who were stranded overnight in Ipswich while trying to get to Norwich have slammed Greater Anglia for "not even attempting to resolve the situation".
On Friday, as Storm Babet brought flooding to Norfolk and Suffolk, people travelling from London to Norwich were stuck in Ipswich Train Station.
Those who had no choice but to stay overnight have criticised train operator Greater Anglia for not taking responsibility during the fiasco.
The train company has apologised but said it "did all they could under exceptional circumstances" to help people.
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Lily McBride, was one of the passengers stuck in limbo during the storm, on her way back to Norwich.
She said: "There were hundreds of people stranded.
"They offered a couple of updates - stating that we were stuck until further notice, but provided no food or drink for more than three hours of being stranded or no offer of transport anywhere else.
"There were children, elderly and disabled stuck at the train station from 8pm.
"Lots of people had to get their own transport and some had no choice but to stay.
"Greater Anglia have taken no responsibility and offered no sympathy about the situation and haven't even attempted to resolve it."
Network Rail Anglia put out a warning on social media about the delays due to the River Gipping's burst banks in Suffolk.
A spokesman for Greater Anglia said: "We're very sorry for the disruption over the weekend due to the heavy rainfall and subsequent flooding.
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"Services were unable to run between Ipswich and Norwich from Friday night, until Saturday evening, after the River Gipping burst its banks.
"Colleagues did all they could, under exceptional circumstances, at Ipswich Station on Friday evening.
"We were able to arrange alternative transport or hotel accommodation for many customers, however, supply was extremely limited.
"We apologise for the inconvenience caused and we would encourage anyone who was affected to contact us directly."
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