A Norwich woman who has put up with flooding and being unable to use her appliances for more than 10 years is now seeking medical help for the stress it has caused.

Christine Mays, 70, of Bull Close Road in the city's NR3 area says she cannot sleep at night and has "had enough" of the issues in her house, which she even threatened to set fire to if Norwich City Council did not fix her issues.

Ms Mays has been visited by council officers and drain doctors numerous times but each time they simply measured the affected areas, once producing a quote for the city council, however the workers never showed up to undertake the job.

Now after being contacted by this paper, a city council spokesman has promised works are booked in to take place as soon as possible.

He said: "After visiting the property to assess the problem, works are now booked in, and we have let Ms Mays know. We apologise for any inconvenience this issue has caused.”

Norwich Evening News: Dodgy drainage behind Ms Mays' cookerDodgy drainage behind Ms Mays' cooker (Image: Denise Bradley)

It comes after a tearful Ms Mays, who suffers with a twisted spine and severe arthritis, said she had booked an appointment with her doctor due to the mental issues caused by the mounting problems in the home she has lived in for 26 years.

She said: "I'm under the doctor now, I need to see her and my care worker. Everything has got on top of me, I'm living with nothing but fear.

Norwich Evening News: Ms Mays says her drainage is not properly connectedMs Mays says her drainage is not properly connected (Image: Newsquest)

"I just want it to stop.

"I really need things to start working out, I just feel like I'm getting nowhere.

"My drains have started to really stink now, it's just one thing after another, I don't sleep anymore because of this.

"The council keep coming round but they just keep looking at it, it won't mend on its own.

"I've had to put all my food in carrier bags in the lounge, I just want to be able to use my appliances and live a normal life."