A family are living in fear in their city flat due to drug use, anti-social behaviour and crime - even seeing blood spattered on hallway walls.

Terence Cain lives in Caro Court in St Benedicts Street with his parents, who all have disabilities, and says they have been dealing with "unliveable circumstances" for several years.

Mr Cain, who asked not to be pictured for fear of retaliation, said: "The area is an absolute dive.

Norwich Evening News: The family have witnessed drug use, anti-social behaviour and crime in the block of flatsThe family have witnessed drug use, anti-social behaviour and crime in the block of flats (Image: Terence Cain)

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"There's so much drug use, anti-social behaviour, crime - just unsafe living conditions.

"It's appalling that vulnerable people like ourselves have not been rehomed somewhere safe, despite having followed all of Norwich City Council's advice for the past five years.

"There's frequently anti-social behaviour from drunk people hanging about in the hallways and car park.

Norwich Evening News: Remains of drug paraphernalia inside the St Benedicts Street flatRemains of drug paraphernalia inside the St Benedicts Street flat (Image: Terence Cain)

"People also regularly knock on my bedroom window at all hours, either using vulgar gestures, asking for money or for drugs."

Despite the family's circumstances their calls to be rehomed have fallen on deaf ears.

Mr Cain added: "We've gone through every relevant housing team with the council and been pretty much left to rot in this decaying, damp-infested and crime-riddled building, with no hope of anything changing.

Norwich Evening News: Caro Court, in St Benedicts Street, near Dereham RoadCaro Court, in St Benedicts Street, near Dereham Road (Image: Google Maps)

"We shouldn't be fobbed off by the city council when trying to find somewhere safe to live."

The building is maintained by Broadland Housing, which works with the city council to find social housing for those in need.

A Broadland Housing spokeswoman said: "Following several meetings with tenants from Caro Court last year we've installed new front and back doors so that these are more secure and robust as well as installing CCTV. 

"We're aware of the drug issues in the car park and we're monitoring the situation very closely.

"Our Neighbourhood Team have been working closely with the Police the last few weeks to try and resolve the issue.  

Norwich Evening News: The family say they're being left to rot at the flatThe family say they're being left to rot at the flat (Image: Terence Cain)

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"We'll continue to monitor the situation closely and act upon any anti-social behaviour that happens inside the building, as we have always done and are keeping Mr Cain updated on a regular basis.

"Unfortunately, it's down to the city council to offer Mr Cain and his parents alternative accommodation, but we'll continue to support them as much as we can."

The city council was contacted but declined to comment.

Norwich Evening News: Broadland Housing Association say it's Neighbourhood Team have been working closely with the policeBroadland Housing Association say it's Neighbourhood Team have been working closely with the police (Image: Terence Cain)