One of the developers has spoken out about the problems in Queen's Hills saying that they have built the estate in the plans approved by councillors.

Construction of Queen's Hills began in Costessey in 2006 and now there are around 5,000 people living in nearly 2,000 homes.

However, in 2015 talks began about adopting the disused bus lane behind the estate as an emergency exit, due to the one road in and out of the estate bringing traffic gridlock when there are roadworks or crashes.  

But the council has now said that before any changes can be made they need housing developers to finish completing roads, footpaths and sewers to the correct standard.  

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Queen’s Hill is a consortium development consisting of five housebuilders, including Taylor Wimpey. 

Councillors from the area and the Norfolk County Council have said that talks with the developers about completition of work, and adoption of roads have fallen through as developers have gone silent. 

But Taylor Wimpey believe they have carried out the work that was agreed upon. 

A spokesman for the developer said: “We understand the concerns of residents at the Queen’s Hill development around road adoptions and highway safety. 

“The development is made up of consortium members who constructed the development in line with the approved plans which accorded fully with planning and Norfolk County Council requirements.

“We are working closely with Norfolk County Council, along with other consortium members, to complete the adoption of the roads/disused bus lane as quickly as possible.”

A county council spokesman said: “We intend to adopt the bus lane as well as all the other residential estate roads in Queen's Hills, but this is a voluntary process and we are reliant on the consortium of developers that constructed Queen's Hills to complete the roads, footpaths and sewers to the required standard.

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"Once this occurs, we would like to bring forward a draft protocol for the emergency use of the bus gate to help residents if there is an incident on the adjoining road network that prevents people from completing their journeys. 

“There are no current plans to upgrade it for use by all traffic.”