On Monday night, in St George's Theatre in Great Yarmouth, Norwich City supporters, players and representatives gathered for a night of dialogue.
Given the current feeling around on-pitch performances amid plenty of criticism aimed towards those off it, it was an evening of providing clarity and fronting up to some of the frustrations fans currently have about their football club.
The decision to hold the event in Great Yarmouth was based on data showing that it was the place in Norfolk with the highest percentage of season ticket holders outside Norwich and had been requested by shareholders at annual general meetings in years gone by.
It follows on from one in the summer that saw executive director Zoe Webber, and head coach David Wagner quizzed by supporters in the Forum in Norwich.
Just off King Street close to the Golden Mile - there was a modest turnout of beneath 100 in attendance to ask questions of players Jack Stacey and Gabriel Sara, as well as trio Flo Allen, commercial chief Sam Jeffery and technical director Neil Adams.
After ensuring the technology was functioning, the first half saw City's playing duo quizzed by supporters - with no host, their time on stage was dictated by those who made up the audience.
There were questions surrounding the number of goals being leaked by the Canaries' defence, which is level with Rotherham United on 32 as the highest in the whole of the Championship.
Both wanted to ensure the blame didn't lie just with their central defensive colleagues - instead suggesting the squad needed to take collective responsibility for their shortcomings.
Sara was quizzed about his future and offered reassurance when asked by nervous supporters whether they had to be concerned about his future moving into the January window. He later relayed that viewpoint in an interview with the Pink Un.
Stacey was articulate, upfront and honest about the troubles Norwich face at present but was quick to robustly deny suggestions that head coach Wagner no longer commanded the support or confidence of the dressing room, citing the scenes in the dressing room after their victory at Cardiff as evidence.
In a sense, as the first segment of the evening drew to a close - there was an element of intrigue about what was to come.
Given the current situation and discourse surrounding Wagner's position as head coach - Adams taking his seat on the lofted stage in the mouth of the arena felt like the main event.
That pretext meant that City's technical director spent most of the second half with the microphone gripped in one hand, often answering robust and direct questions about their on-pitch performance and future direction of travel.
It was likely a throwback to his time manning the phones on BBC Radio Norfolk's Canary Call before his venture into football coaching, management and subsequently strategic positions within City's football department.
There was a defence for Stuart Webber, who departed the club on Saturday and whom Adams worked closely with, there was an admission of concern over the rising levels of debt documented in recent accounts and then came the moment that saw a silence fall over the theatre.
'Let's address the elephant in the room...' said one supporter as he prefaced his question surrounding City's head coach. He concluded it by asking what the reason was that Wagner remained in a job after a run of form that has seen them win just twice in 11 matches.
After the briefest of pauses, Adams began his lengthy response by thanking the way the supporter in question had framed it. The audience gripped onto every word.
Despite an acceptance that the results and performances delivered in recent weeks were unacceptable, Adams stressed the need for the club to move away from churning head coaches at a rate of knots - instead highlighting a need to 'look around the edges'.
By that, Adams made the case that Norwich want to assess other aspects of a head coach's performance and don't want to be seen as reactionary to poor runs of form. This answer proved that other components would be taken into consideration to any decision.
Whilst not providing clarity in either direction, Adams' answer left many feeling that Wagner would remain in post for the time being - rightly or wrongly.
With Ben Knapper taking up his role as sporting director on Monday, the assessment period over Wagner's position will have begun. That is likely to take time with City's new footballing chief set to speak to in-house media at some stage during this week.
Adams and Knapper are known to each other, having both served as loan managers at Norwich and Arsenal respectively - now they are the men tasked with leading the club's footballing operations moving forward.
The strength of that relationship is pivotal. Adams has a deep understanding of the club and an encyclopaedic knowledge of it - there is a sense that will benefit Knapper as he beds in at Colney.
Jeffery and Allen were less subjected with questions - but City's commercial chief thanked supporters for praise over their viral mental health video and spoke about the increasing levels of synergy between Norwich and the Milwaukee Brewers, owned by Mark Attanasio.
All stressed their desire for Norwich to be a top 17 club in England, even if there was an acceptance that currently feels a long way off.
A little taste of our fan forum last night in Great Yarmouth 🌊 pic.twitter.com/kanOHwpEAc
— Norwich City FC (@NorwichCityFC) November 14, 2023
Jeffery also offered an update on safe standing - with the club now at an 'advanced stage' of seeing what is feasible.
Whilst the most pressing question on City fans lips at present on Wagner's position wasn't greeted with an answer - City chiefs left feeling it served as a progressive evening - whether those supporters agree remains to be seen.
The important thing from here is that these dialogues with supporters continue - with the next one in the calendar being the Annual General Meeting at the end of the month.
