Welcome to 'Lowerstoft'
David LennardThere were red faces all round when a high street bank unveiled its new look in Lowestoft town centre.David Lennard
There were red faces all round when a high street bank unveiled its new look in Lowestoft town centre.
The HSBC bank, in London Road North, has undergone a major transformation but the new sign above the main entrance caused a stir among customers when it was put up last week because its message read 'Welcome to Lowerstoft'.
Paul Sheldrake, public manager at HSBC - which refers to itself as the world's local bank - offered his apologies to the people of Lowestoft.
'We have to hold up our hands and say we made a mistake. We are sorry and hope the people of Lowestoft realise this was simply a genuine mistake.
You may also want to watch:
'Lowestoft is a very important town to us and that is why so many improvements have been carried out in the branch,' he said.
'As soon as the mistake was realised we made arrangements to have it corrected so that the town's name was correctly spelt.'
- 1 'Eyesore' bus won't be removed despite neighbours' pleas
- 2 How Norwich are you? Take our quiz to find out
- 3 Chantry Place 'close to finalising deals' with four major brands
- 4 'Such a shame': Social media scammer targets Norwich pub
- 5 Police probing reports Norwich clubbers have been spiked by needles
- 6 'Lives are at risk'-Patients' concerns over surgery appointment struggles
- 7 Tenant's despair as council fixes his windows by screwing them shut
- 8 One of Norwich's most photographed homes is up for sale
- 9 'Significant' amount of cash and electronics stolen from city home
- 10 Neighbours' terror as bleeding man found in garden after street fight
The incorrect sign was unveiled last Thursday but by Saturday it had been covered up with white tape. On Tuesday this week, a new sign, with the correct spelling, was installed.
The refurbishment at the HSBC has increased the space for customers. Mr Sheldrake said: 'We have also been able to have more staff working in the public areas so it is easier for customers to find someone if they need help.'
He said the bank had received many favourable comments about its new look, he added, and it hoped the saga of the 'Lowerstoft' sign would quickly be forgotten.