Reader Letter: Mechanisation is causing unemployment in our city’s shops

Mechanisation is causing unemployment, says June Wilson. Picture: Adrian Judd

Mechanisation is causing unemployment, says June Wilson. Picture: Adrian Judd - Credit: Archant Norfolk 2010

I am becoming very concerned about the number of machines we are expected to use.

In Poundland in Anglia Square, one has to use a machine to pay for one's purchases.

Also in the Post Office on St Stephens, if one does not want to wait in a queue, you have to use a machine to get stamps.

There are other establishments who use machines for their customers to pay, supermarkets, etc.

One day there just won't be any personal service, only machines.


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Using machines causes unemployment, and many over 60s will find this automation difficult, when one gets older, technical things get beyond us.

I feel this situation is very worrying, there will be machines, with more unemployment.

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June Wilson, Brewers Court, Norwich

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