I was one of the people who got caught on this car park early on.

I always used to park along the side and had done for about 30 years.

Admittedly I didn't read beyond the 'two hours free shopping' sign and thought I was OK.

Had it been a few weeks later I would have been, as it is now a legitimate parking area, but apparently, it wasn't at first.

I am a supporter of small shops and businesses but felt they could have done more to help their customers with regard to this issue.

When the parking at the library on Colman Road changed there was a large notice in the library to warn us all. I appealed, but only ended up paying more.

There is only one way to stop this, boycott the shops, which I have done for the past three years, as I feel until now they haven't been interested enough to help their customers.

•Valerie Whitehead, Guardian Road, Norwich

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