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Spot the Pot campaign: Pot-holes cost Norfolk County Council over £30,000 in 2012

Potholes in Trafford Road, Norwich. Photo: Steve Adams

Potholes in Trafford Road, Norwich. Photo: Steve Adams

The key to fighting pot-hole problems is for the road damage to be reported as soon as possible to your local authority - that is the message from Norfolk County Council.

As the Norwich Evening News Spot the Pot campaign continues to explore why our roads are in such a state, the county council has also clarified how much pot-holes cost tax payers.

A county council spokesman said: “In 2012, we paid out £31,380 on 261 accepted claims relating to pot-holes. However, the council is not automatically liable for damage caused by a pot-hole and has a duty to the public purse to refuse claims where the council has conducted a proper inspection regime, and has responded appropriately to any reports of a pot-hole at the location of a subsequent incident.

“Unfortunately, in such cases the cost falls on the motorist, who may be able to claim on their own insurance.”

As reported earlier this week, £5.7m of Department of Transport funding has been handed to the county council for use over the next two years.

It has been decided that in 2013-14 the council will use £3.7m of that money, £1.8m for surface dressing and £1.4m on road surfacing.

This creates a total of just under £20m being spent on treating the county’s roads, including trying to prevent pot-holes developing.

Roads within the city boundaries should be reported to Norwich City Council (see below for details), but outside the city urgent repairs will be made if necessary by the county council.

The spokesman continued: “We aim to repair, permanently if possible, within a few hours. If for any reason a repair is not possible, warning signs will be put up.

“However, pot-holes can break out very quickly, especially where there is heavy traffic, and we urge local people or motorists to contact us as soon as possible.”

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