Garden waste collections in Norwich suspended due to staff self-isolating

Bin collections have been affected in Carlton Colville.

Garden waste will not be collected in Norwich this week.  - Credit: Archant

Garden waste will not be collected in Norwich this week due to members of the collection team self-isolating. 

Norwich City Council has reported that garden waste collections will be suspended from Monday, February 7 to Friday, February 11.

This is due to several members of the collection crew self-isolating.

A spokesperson from the council said on Twitter: "We apologise for the temporary disruption to the service.

"We'll let affected users know asap about next steps for this service. Bear with us."

Garden waste collection is a pay in advance service costing £54.60 for a 240 litre or £39.90 for a 180 litre brown bin per year - for a fortnightly collection.

If a collection is missed and a bin was left out, then the council will instruct the collection contractor to return and empty the bin as soon as possible.

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No refunds will be given for missed collections.

You can then check your collection day online using My Norwich.