Norwich mum kicks up a stink after she is told council won’t ‘overstretch’ to collect bin

Mr and Mrs Armes' food waste bin outside their house on Defiant Road. Picture: Kayleigh Armes

Mr and Mrs Armes' food waste bin outside their house on Defiant Road. Picture: Kayleigh Armes - Credit: Archant

A mother-of-two has kicked up a stink after claiming her food waste bin hadn't been collected for two weeks because workers won't 'overstretch' a matter of centimetres to pick it up.

Defiant Road in Catton which has no pavement to leave bing. Picture: Kayleigh Armes

Defiant Road in Catton which has no pavement to leave bing. Picture: Kayleigh Armes - Credit: Archant

Kayleigh Armes, of Defiant Road, Catton, claims to have had a long history of problems with her bin collections because there is no path in front of her house to put the bin on.

Although her other bins are collected from the end of the road, she has been told food waste has to be in front of her house.

However, she is in a dispute with Norwich City Council because she has to put the bin on the private pebbled area in front of the house, which they refuse to collect from.

The 25-year-old, who has two children aged five and two weeks, said: 'The council said the bin men will not go onto private property to collect it.

Kayleigh Armes, 25 and Tom Armes, 27 who live in Catton with their two children. Picture: Kayleigh A

Kayleigh Armes, 25 and Tom Armes, 27 who live in Catton with their two children. Picture: Kayleigh Armes - Credit: Archant


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'The bin is less than a metre away from the road therefore it is very easy to collect. Due to the narrowness of the road, if we were to put the bin on the kerb it would either get knocked over by a vehicle or get blown onto the road on a windy day.

'My neighbour two doors down has not had their food bin emptied either, this whole situation is beyond a joke and has left us angry and frustrated.'

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Her husband, Tom Armes, 27, who works for Aviva as a claims handler, stood at the kitchen window and watched the lorry drive past their bin with two weeks worth of food waste inside.

Mrs Armes, who works for the Norfolk and Norwich University Hospital as a trainee assistant practitioner, added: 'I'm worried the bin will attract rodents towards my property, this isn't good enough, I have a newborn at home.

A council spokesperson said: 'It seems that there has been some miscommunication with one of our residents about why their food caddy wasn't collected, which we've picked up with those concerned. We've written to the couple to offer our apologies and we've also been in touch with our contractors to ensure food waste gets collected from the property going forward.'

The food bin on the pebbles outside Mr and Mrs Armes' family home. Picture: Tom Armes

The food bin on the pebbles outside Mr and Mrs Armes' family home. Picture: Tom Armes - Credit: Archant

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