Cringleford bride avoids wedding day heartache

A bride-to-be's plans for her wedding were thrown into disarray by the closure of the Norwich bridalwear shop where she had ordered her dress.

But after Sarah Wyatt contacted the Evening News with her concerns, the owner of the Ipswich bridalwear shop, who also previously ran the Norwich store, has reassured her that her concerns are unfounded and her big day can still run smoothly.

As reported, Pronuptia in Hall Road, Norwich, closed earlier this year and all its business was transferred to the Ipswich Pronuptia store, 45 miles away.

Miss Wyatt, who booked her dress from the Norwich store in June, was worried that, with the dress being delivered to the Ipswich store, she would not easily be able to try it on or have it altered if necessary.

However, Helen Parnell-Cook, who owns the Ipswich Pronuptia store, said: 'We wrote to every customer telling them what the situation was with the Norwich Pronuptia closing, and what was going on. But I will ring Sarah and reassure her.'

Mrs Parnell-Cook promised that the dress can be delivered to Miss Wyatt's home so she does not have to come down to Ipswich to try it on, and that their seamstress can visit her at her home.

Miss Wyatt, 24, is marrying Martin Collins, 38, at Dunston Hall, south of Norwich, on March 26 next year.

Most Read

She said: 'I found out that Pronuptia had closed in Norwich just a few weeks after paying my deposit on my wedding dress. I was assured my dress was still on order for my wedding but that it would now be sent to the store in Ipswich.

'That would mean I could not see my dress or try it on again in between times and the Ipswich store does not even stock the designer that makes my dress. It was a nightmare.'

The couple live together in Kingfisher Close, Cringleford, and both work for the East of England Ambulance Service.

They were engaged in June and ordered the dress soon after.

Mrs Parnell-Cook closed the Norwich Pronuptia store earlier this year, as she plans to retire.

Have you encountered a problem before your wedding day? Ring reporter David Bale on 01603 772427 or email