'A slap in the face' - Bookshop owner's phone stolen from inside shop
- Credit: Sonya Duncan
The owner of a Norwich bookshop has said she has been left feeling "violated" after her phone was stolen from inside the shop.
Leanne Fridd, who runs Bookbugs and Dragontales on Timberhill with her husband Dan, has asked customers to be patient if trying to contact the businesses while she is without her phone.
The incident happened at around 5pm on Friday, July 2, just as the shop was preparing to close.
Mrs Fridd said she heard someone enter the shop and went to greet them but only saw them leaving and instantly knew "something didn't feel right" but it was only after she returned to the shop that she realised her phone was missing.
She then checked the shop's CCTV and saw footage showing the person leaning through the plastic partition by the till to snatch her phone.
Mrs Fridd said: "I do a lot of work from my phone, social media and so on, it's really important to small independents. It made me feel a bit violated, it's a community space we make people feel part of our family. They weren't customers they were just chancers."
You may also want to watch:
Mrs Fridd, whose shop was recently named as one of the 10 best independent bookshops in Britain, said she had accepted she would not see the phone again and believed those who had taken it were "chancers".
"The sad thing is if they had come in and asked me for something I'm more than likely to give it to them, we want to help the local community.
- 1 Body of man in 20s found at nature reserve near Norwich
- 2 New 20mph speed cameras to tackle NDR rat-runners
- 3 'Is this a wind up?' - Artist's shock as Delia buys 101 of his paintings
- 4 Large estate to have its first food store this autumn
- 5 Former City skipper a frontrunner for Swansea job
- 6 Watch: Woman left bleeding and bruised after e-scooter crash
- 7 Sky broadband issues across Norfolk and Suffolk resolved
- 8 Plans to remove crossing in £440k works branded 'crazy' by councillors
- 9 Audi driver more than four times over alcohol limit in Norwich
- 10 Norfolk hit by thunderstorms and heavy hail
"It just makes me sad, we're not a big chain we put our hearts and souls into this place, it feels like someone walking into your home and taking something."
Mrs Fridd said following the theft, which has been reported to the police, she was reassessing how she did things in the shop.
"It's made me feel a little bit violated, I feel like I can't leave my front room and if a customer needs help I'm not going to be able to leave the front room. It's not the end of the world, it just feels a bit like a slap in the face," she said.
We have contacted Norfolk police.