A major overhaul of the mortuary in Norfolk's biggest hospital after inspectors highlighted serious shortfalls will cost hundreds of thousands of pounds.
Last year, the Human Tissue Authority (HTA) warned risky procedures at the morgue could result in body mix-ups, saying there was a lack of dignity due to a shortage of space and weak security.
Hospital bosses said they are spending £400,000 on an extensive revamp of the facility to fix the problems raised by the HTA.
The work is due to be completed at the end of this month.
An Aerial view of the hospital (Image: Mike Page)
Dr Bernard Brett, medical director, said: "We began a refurbishment of the mortuary and post-mortem room in July 2025 and this will be completed, on schedule, in late February 2026.
"The post-mortem work and wider mortuary activity has remained unaffected by the extensive refurbishment."
As well as the revamp, hospital officials said they have reviewed security measures at the facility and are "carrying out a comprehensive retrospective audit of post-mortem consent and testing documentation."
Dr Bernard Brett, medical director at the Norfolk and Norwich Hospital (Image: Norfolk and Norwich Hospital)
Bosses at the N&N were forced to apologise in October last year after a mix-up at the morgue resulted in staff releasing the wrong body.
The corpse was collected from the hospital by undertakers who thought it belonged to someone else and took it to a funeral parlour in North Walsham.
Murrell Cork funeral directors in North Walsham (Image: Newsquest)
It remained there for four days before hospital staff realised the blunder and the body was returned to the hospital mortuary before being collected by the correct funeral directors in Norwich.
The HTA is a public body who regulate organisations which work with bodies in contexts such as anatomical examinations, postmortems, organ donations and transplants.
They were set up in 2005 after hospitals were found to be removing and keeping organs and tissue without authorisation in the 1990s.
Share