A car dealership group has launched a new customer service centre in Norwich.
Holden Group represents Dacia, Honda, Kia, MG, Renault, Seat and Volvo across East Anglia.
Its new Care Hub, in Heigham Street, will streamline enquiries from customers of all of the above dealerships by recruiting a centralised team.
Queries about everything from vehicle maintenance and managing service to scheduling MOT appointments will be directed to the hub.
Martyn Webb, managing director of Holden Group, said: “Holden Group is a trusted name in the automotive industry, known for its commitment to quality, innovation, and customer satisfaction.
"Listening to customers has always been at the heart of our ethos.
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"Based on valuable feedback from our loyal customers, we recognised an opportunity to elevate our customer experience.
"Our new care hub will offer seamless, consistent service across all of our dealerships.”
Bethany Metcalf, the Care Hub manager, added: “Our goal is to enhance the overall customer service experience, making it more convenient, efficient and personalised."
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