Hundreds of complaints about mouthy mutts around the city's suburbs have left council workers struggling to cope with demand.

The doggy disturbances were disclosed during a yearly review of the early intervention and anti-social behaviour pilot service for the Broadland and South Norfolk councils, which share some services.

Overview and scrutiny committee documents stated "it's been a challenge to keep up with incoming service demand" after seeing barking dog complaints "running at more than 400 cases per annum".

Norwich Evening News: There have been over 400 cases of excessive dog barking per yearThere have been over 400 cases of excessive dog barking per year (Image: Adobe Stock)

Lead officer of the pilot, which operates in areas including Costessey, Sprowston, Thorpe St Andrew and Trowse, Nick Howard said: "We're seeing a rise in incidents and nuisance complaints from people.

"There seems to be a reduction in tolerance but certainly a rise in the number of complaints.

"One common problem is barking dogs when people are out - dog owners don't know what to do and how to control their dog when not at home."

The issue emerges as animal shelters report unprecedented strain, amid a boom in adoptions as people worked from home during the pandemic being followed by a cost of living crisis which has left many struggling to keep pets.

Norwich Evening News: Roxanne Gray, of Dog Training College, said excessive barking may be a result of boredom, loneliness, excitement, frustration or even painRoxanne Gray, of Dog Training College, said excessive barking may be a result of boredom, loneliness, excitement, frustration or even pain (Image: Dog Training College)

Roxanne Gray, a dog trainer at Dog Training College in Meridian Way, said: "Barking is a perfectly normal part of canine communication.

"However excessive barking may be a result of boredom, loneliness, excitement, frustration or even pain.

"Excessive barking should never be ignored as it's your dog's way of communicating with you and may be a sign that something isn't quite right.

"If your dog is barking excessively it's important you work with a certified dog trainer to identify the underlying cause of the barking and create a suitable training plan around the unique needs of your dog."

Norwich Evening News: The increase in barking dog complaints came up in a recent Broadland District Council's overview and scrutiny committee meetingThe increase in barking dog complaints came up in a recent Broadland District Council's overview and scrutiny committee meeting (Image: Adobe Stock)

Norwich City Council was not able to provide the equivalent figures for its area.

A spokesman for South Norfolk and Broadland District Council, said: "Both councils are seeing an increase in requests for service from our Community Protection team.

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"In response, we're working with our partners to develop new ways to help our residents.

Norwich Evening News: In December last year 80-year-old Michael Gant and Irene Gant, 78, were found guilty of breaching a court order by having too many dogs on their property in Weston RoadIn December last year 80-year-old Michael Gant and Irene Gant, 78, were found guilty of breaching a court order by having too many dogs on their property in Weston Road (Image: Archant)

"These include prioritising early intervention and the use of modern technology where necessary.
 
"We understand that barking dogs can be a nuisance.

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"Officers deal with the issue on an individual basis and can call on help from organisations who have specific expertise in dog behaviour, if required."

Norwich Evening News: South Norfolk and Broadland District Council said it understands that barking dogs can be a nuisanceSouth Norfolk and Broadland District Council said it understands that barking dogs can be a nuisance (Image: Adobe Stock)

Early intervention and anti-social behaviour pilot

The service, introduced in April 2002, was designed to offer an "inexpensive and beneficial extension" of Broadland and South Norfolk councils' existing Community Protection service which deals with neighbour nuisance and anti-social behaviour.

The service as a whole has seen a substantial increase in demand across both Broadland and South Norfolk, with a continuing high service demand in 2022-23 reaching more than 8pc above previous yearly levels.

During the service’s peak demand month, in August last year, demand was 70pc higher than it was four years ago.

In a report showing the volume of cases reported during the financial year, up to November 2023, the overall figures had been projected to be 9.75pc higher than the previous year by the end of the year - with 3,567 cases.

Nuisance and anti-social behaviour was projected to be up almost 11pc - with 2,718 cases reported - while environmental crime was due to be up 7.27pc - with 516 cases.