A fine dining restaurant has run into fresh problems with food hygiene inspectors.

Roger Hickman's Restaurant, in Upper St Giles Street, has been given a two-star rating - from a maximum of five - following a November inspection by Norwich City Council. 

The restaurant, which was included in the 2023 Michelin Guide, had "less than satisfactory" food hygiene standards and was "failing to comply with the law", according to the report. 

Breaches of hygiene regulations included using a vacuum packer for both raw and prepared foods - posing a risk of cross-contamination - and inadequate staff training on food management.

Inspectors said the restaurant had continued to use the vacuum packing machine despite being handed advice by food officers in previous inspections. 

Norwich Evening News: Roger Hickman outside his restaurant in Upper St Giles StreetRoger Hickman outside his restaurant in Upper St Giles Street (Image: Newsquest)

The fine dining establishment received a rating of five out of 25 for structure and cleaning, 10 out of 30 for confidence in management and control systems, and 15 out of 25 for food hygiene and safety. 

READ MORE: Popular chain launches bid to fill former burger restaurant

Officers said the breaches required "immediate attention" and formal enforcement action could be taken if standards do not improve. 

Multiple attempts made by this newspaper to contact Mr Hickman were unsuccessful.

Norwich Evening News: Roger Hickman's Restaurant in Upper St Giles Street Roger Hickman's Restaurant in Upper St Giles Street (Image: Andy Newman)

The restaurant was handed a one-star food hygiene rating in 2021 - with that report noting cobwebs with dead insects were found near food containers and a large build-up of grease, fat and food debris around the rings to the gas hobs.

It came just months before the business underwent a £70,000 kitchen refurbishment. 

READ MORE: Chinese takeaway bounces back from one-star hygiene rating

Speaking in 2021, Mr Hickman said he was "disappointed" with the rating. 

He added: "This refurbishment is an indication of how seriously we take food safety.

“It does seem a little unfair to carry out an inspection and make such a judgement just five weeks before the entire kitchen is due to be replaced.

“It is important to note that the report was complimentary about food handling itself."

A re-inspection in May 2022 had seen the restaurant recover to a three-star rating - with the minimum being zero - prior to the latest inspection.