A "haunted" phone has been tormenting an 80-year-old woman with strange alerts and malfunctions.

Diane Key, who lives in Norwich Road, Horstead, was delighted when she received her new Motorola G13 phone from Tesco in Sprowston, but shortly after she got it home, odd things began to occur.

One night when she was lying in bed she was awoken by a bright light emerging from the phone. 

Assuming it was a glitch Diane switched its torch off and went back to sleep, but the following night it became apparent she was dealing with a ghost in the machine as the light returned to haunt her again.

Norwich Evening News: Diane Key is being tormented by her haunted phoneDiane Key is being tormented by her haunted phone (Image: Newsquest)

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Ever since the light has come on at the same time every night, but the spooky happenings did not stop there.

Diane says her phone receives thousands of texts each day, but this is not due to her popularity, as the same texts repeat themselves on the hour, every hour, for 24 hours a day.

She said: "I'm using my old one now, I can't be doing with it, it's ridiculous!

"It all started when I couldn't transfer my 300-odd contacts automatically and had to do them manually, I knew it would be trouble.

Norwich Evening News: The ominous texts on Ms Key's phoneThe ominous texts on Ms Key's phone (Image: Newsquest)

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"Then all the texts started coming through every blooming minute, they go right the way through the ones I've received then they all start coming again.

"The whole thing is really spooky, especially when the torch keeps coming on.

"It's like it's haunted, things like that scare you at my age."

Diane has now switched the phone off and put it in her bedside drawer, which has kept the beast at bay so far.

Norwich Evening News: Ms Key and her troublesome phoneMs Key and her troublesome phone (Image: Denise Bradley)

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As she is out of her 14 days for a refund, Ms Key is not asking for compensation but wants Tesco to take the ghoulish phone back and free her from her contract.

Tesco has been contacted for comment.

'Anything can become haunted'

While she has not been able to get to the bottom of what is causing the issues, it is more likely to be a technical glitch than an app-arition according to Norwich medium Tita Martell.

She said: "I haven't come across a haunted phone before, so I'd say this is very rare.

"It's quite possible though, because it is all about the energy which has attached itself to it and what is connected to it.

"Anything can become haunted in theory."