A hotel housing refugees on the outskirts of the city has been slapped with a one-star food hygiene rating by inspectors.
The Best Western Brook Hotel in Bowthorpe was inspected by Norwich City Council food and safety officers on February 7 and has been told to make "major improvements".
Issues raised included "raw eggs stood directly on top of trays of cooked eggs" and poor practices such as "cooked chicken's shelf life being relabelled".
Serco, the public service company responsible for the kitchen, has said it has "implemented an immediate rectification plan" since the report.
The hotel was one of two in Norwich chosen by the Home Office to be a temporary home to people seeking asylum, with its 80 bedrooms closing to the public on September 28 last year.
The hygiene officers said there was a "major non-compliance with legal requirements" and that a revisit is planned with "formal enforcement action likely" if things haven't improved.
Also highlighted were dirty can openers and mouldy fridge shelving.
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It was also stated by the officer that there was evidence indicating there was an urgent need for staff training as food handlers, with "no formal training carried out for new staff or having received any rules of hygiene".
A spokesman for Serco said: "Clearly the standard of hygiene in the kitchen at this hotel was unacceptable.
"Use of the kitchen has been stopped and an external supplier has been appointed to provide all food for residents.
"The hotel has implemented an immediate rectification plan for the kitchen.
"All actions were completed within 10 days and the hotel has requested a follow-up inspection visit.
"In addition, since the inspection, all kitchen staff have been sent on additional food safety training."
The BBC reported this week that a government source had disclosed that 51,000 asylum seekers are being housed in 395 hotels in the UK, at a cost of £6m a day.
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