Concerns have been raised that a park and ride site near the NDR will never reopen, despite hundreds of homes being built nearby.
The Postwick Park and Ride site is owned by Norfolk County Council and had buses running in and out of the city centre, managed by Konectbus, before it opened as a Covid testing centre in 2020.
The council temporarily reopened the site between November 21 until December 24 last year for the festive trading season.
But buses stopped after that and local councillors, as well as folk living in Postwick, are pleading for the council to reopen it.
A county council spokesman said: "We have not said Postwick Park and Ride is permanently closing and a demand response taxibus still operates in the community. No decisions have been made regarding the site.
"Park and ride passenger numbers have not recovered from the covid pandemic and we are working with the operator to encourage increased customer numbers across all our park and ride sites which would then enable Postwick to re-open as a park and ride site."
The remaining park and ride sites are in Thickthorn, Harford, Sprowston and Costessey.
Alan Woods, chairman of Postwick with Witton Parish Council, said: "We are disappointed it closed. It is said to be a temporary closure but I have my doubts.
"There is demand for it but the services need to be promoted. You have to give it two years for it to get back to what it was."
He added it was needed to support the hundreds of houses being built in the area and that closing the site permanently would be a "retrograde step".
The council spokesman clarified the authority and Konectbus did positive promotion of the temporary reopening.
Eleanor Laming, who represents the Green Party for the Brundall ward on Broadland District Council, said: "People in the area were pleased the service was reinstated. I didn't feel a month was sufficient to run it."
As well as the environmental benefits she added there were social benefits to using buses.
Stefan Gurney, executive director of Norwich Business Improvement District, said he felt the city's four Park and Ride hubs would provide a service appropriate for Norwich's size.
Postwick problems
When announcing the festive reopening of the Postwick site, the county council explained why it wasn't planning a permanent return.
Its figures released for August showed that while regular bus services had recovered to 75% of passengers following the pandemic, Park and Ride buses were still at between 35% and 40%.
With the council already subsidising the Norwich Park and Ride network to the tune of £500,000 a year, it reported that reopening Postwick could add as much as £200,000 to that total.
If passenger figures return to above 75% then they intend to reconsider Postwick, with cabinet member for highways and infrastructure Martin Wilby acknowledging it is "disappointing" but the "right decision".
The council has encouraged people to use the Harford or Sprowston sites instead, which are around 2.5 miles in either direction.
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