Norwich mum’s anger about wet room delay for her disabled daughter

A Norwich mother has spoken of her frustration about delays to creating a specially-adapted wet room for her disabled daughter.

Melonie Summers, of George Borrow Road, off Earlham Road, said the family had been given 'priority-one' status for an upstairs toilet and wet room to be created for her 19-year-old daughter Georgia Tye, who has severe and uncontrolled epilepsy as well as learning difficulties.

But Mrs Summers said, while the toilet was put in place in February last year, the family are still waiting for the wet room which can only be installed once work is done to remedy subsidence problems at their city council-owned property.

She said she has contacted Norwich City Council a number of times and she is now becoming increasing frustrated about the situation.

Mrs Summers, a 42-year-old playgroup assistant who is married to Kevin and who has four children, said: 'Norfolk County Council's occupational therapy team have said Georgia's needs are so bad that we need a wet room, but the disabled adaptation cannot be done until the subsidence work is done.

'Georgia is 19 and wants her privacy in the bathroom but at the moment she has to have the door open in case she starts fitting. She could have more privacy if she had a wet room.'

A Norwich City Council spokesman said: 'We understand that tenants can feel frustrated by waiting for important work to be carried out to their homes and we appreciate their patience.

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'We carry out several hundred adaptations each year and while the work is prioritised according to level of need, sometimes other factors need to be considered.

'In instances where work is required to address a structural issue to a property, this work must be completed before any adaptations are made. This is because it would affect the adaption to some extent.'

A spokesman for Norfolk County Council has confirmed that in December 2010 the authority's occupational therapy team recommended that a wet room should be installed at the Summers' home in George Borrow.

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