May 21 2013 Latest news:
Tuesday, August 14, 2012
Reaction to news of a potential 6pc increase in rail fares between Norfolk and London has, unsurprisingly, not been positive.
Reaction to news of an expected 6pc increase in rail fares between Norfolk and London has, unsurprisingly, not been positive.
Train users arriving back in Norwich spoke to reporter David Freezer at Norwich Rail Station this evening.
Callum Strugnell, a 23-year-old student from Eaton, said he was already fed up with the quality of service provided by Greater Anglia out of Norwich as he regularly travels to and from Bangor University in Wales.
Mr Strugnell, whose journey to north Wales normally takes around six hours, said: “The last five or six journeys I’ve been on have had troubles. It costs me £110 for a return at the moment and if it’s going to go up even more then that just rubs it in.
“One of my last trips had two bus changes and that took ten and a half hours, so I was four hours out of pocket and arrived at one in the morning.
“To find out I’ve got to pay even more just spurs me on to get a driving licence sooner.”
Geoff Webster, a 45-year-old company director from Gresham, near Holt, was similarly unimpressed.
He said: “It’s a pretty poor service. I don’t use it every day but at least one-third of journeys I take are effected in one way or another.
“It’s already over-priced unless you book in advance and you just don’t always know what you are going to be doing in advance.
“What are we going to get for our money if they put the prices up though, that’s what people want to know.”
Damian Sohal, 25, who works in marketing and lives in central Norwich, said: “If they’re putting up the prices then you want to know what you are going to get. Is it going towards running costs or to maintain, or is is going to be used to improve the service?
“If they were to say, ‘we are going to make these changes to this timetable’, then it would be all-right.
“But from what I’ve just experienced coming back from London, it’s a poor service. We grabbed some food and drinks and there were no tables for us to put it on.
“The couple of times I’ve been on the short train from Essex in to London it’s been much better, so to go two hours without a table, I was not very impressed.”
- For more about the price rises, see the links at the top-right of this page.