Wild weather watch: Weather warnings and who to call if you have a problem

Lowestoft Storm Floods of several weeks ago Lowestoft Storm Floods of several weeks ago

Tuesday, December 24, 2013
7:51 AM

Numbers and details of who to call should you experience a problem in the high winds.

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Police - By phone, dial 101. Always dial or text 999 in an emergency

Norwich City Council - For out of hours service emergencies call: 0344 980 3333.

North Norfolk District Council - 01223 849782 for out of hours team.

Breckland Council - 01522 782246 out of hours or 01362 656870 in office hours

Great Yarmouth Borough Council - Out of Hours team on: 01493 330369

South Norfolk council - Out of office hours emergencies – 01508 533633.

Waveney council - (out of office hours) 01502 501230;

King’s Lynn council - Out of Hours emergency number: 01553 616601

Broadland District Council - emergency service on 01603 412180.

Fenland District Council - 01354 654321

Cambridgeshire County Council - 0345 045 5200

Suffolk County Council - Emergency out of hours number 01473 433444

East of England Ambulance Service - Trust telephone number: 0845 601 3733

National rail enquiries - Tel: 08457 48 49 50

AA - 0800 88 77 66 or 0121 275 3746

NHS Direct - For health advice and information: Call 111

Power - UK Power Networks East of England 0800 783 8838

Anglian Water - 24-hour emergency number - 08457 145 145, 0800 777881 (water leaks)

Coastguard - 999 and ask for the Coastguard

Environment Agency - Floodline 0845 9881188

Report a gas leak - 0800 111999

Report loss of electricity - 0800 7838838

BT Report line / telephone fault - 0800 800151

UK Power Networks, which delivers power to eight million customers across the South East, East of England and London says it is monitoring the weather closely in contact with the Met Office.

It has robust emergency plans in place to cope with severe weather and has brought in additional staff covering engineer, technical and call centre roles. It is a 24-hour business and staff work shifts 365 days a year including throughout the Christmas period.

People are being urged to report any power cut or damaged power lines; in the East of England this number is: 0800 783 8838 (East) 0800 7838866 (South East) and 0800 0280247 (London).

All planned maintenance work was cancelled for December 23 and 24 to free engineers for storm repairs.

It’s advice for how to prepare for power cut:

- Keep freephone number handy

- See website for some useful videos offering you advice during a power cut.

- Keep spare batteries for radios and torches – local radio stations often broadcast helpful information

- Keep an old-fashioned corded phone which you can plug in, as cordless phones won’t work in the event of a power cut

- Dress warmly in several layers of clothing, stay in one room or even get into bed

- Take great care if using candles, tea-lights and other naked flames

- If you keep your freezer door closed, the temperature inside should remain low enough to keep the contents frozen for 12 to 15 hours. Many freezers can last as long as 24 hours without power.

- Switch off all your electrical equipment, except one light which will let you know when the power comes back on

- Remember the street lights may also be off so take care if you go out

- Look out for elderly neighbours; please consider taking them a flask of hot water or hot food

- Consider making contingency arrangements for the festive period in case you experience a power cut at home

The Highways Agency is advising drivers of vehicles vulnerable to high winds to avoid the following roads if possible during the weather alert:

East

A14 Orwell Bridge, near Ipswich - main risk period from 1300 Monday

A282 QE2 Bridge/Dartford Bridge - main risk period from 1200 Monday::

South East

Gusts of up to 70mph possible from 1200 Monday to 0400 Tuesday in the following locations:

M27 junction 8 to 9, Hedge Head to Locks Heath

A27 Shoreham Flyover, near to Hove/Brighton

A2 Jubilee Way close to Dover

M2 junction 2 to 3

A249 Kings Ferry/Sheppy Crossing

A282 QE2 Bridge/Dartford Bridge

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