Investigation finds clean bill of health after insect found in burger from Great Yarmouth McDonald’s drive-in

Matthew Pickford who bought a Big Tasty with Bacon from the drive thru at the McDonalds at Gapton Hall, Great Yarmouth. He found a cricket inside the burger.

Picture: James Bass Matthew Pickford who bought a Big Tasty with Bacon from the drive thru at the McDonalds at Gapton Hall, Great Yarmouth. He found a cricket inside the burger. Picture: James Bass

Tuesday, July 16, 2013
9:36 AM

A McDonald’s fast food restaurant in Great Yarmouth has been given a clean bill of health by inspectors after a teenager found an insect in a burger he had bought from there.

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Matthew Pickford who bought a Big Tasty with Bacon from the drive thru at the McDonalds at Gapton Hall, Great Yarmouth. He found a cricket inside the burger.

Picture: James BassMatthew Pickford who bought a Big Tasty with Bacon from the drive thru at the McDonalds at Gapton Hall, Great Yarmouth. He found a cricket inside the burger. Picture: James Bass

Matthew Pickford, 19, said he threw up after he discovered the insect, which resembled a cricket or grasshopper, in the Big Tasty burger he purchased from the drive-in at the McDonald’s at Gapton Hall roundabout.

After finding the dead insect under a tomato Mr Pickford, who lives in Lowestoft and works in Yarmouth as a chef, complained to the environmental health team at Yarmouth Borough Council.

The council sent an environmental health inspector to the McDonald’s. He found there were no pest control issues there.

McDonald’s has apologised to Mr Pickford and said the dead insect was an unfortunate isolated incident.

Mr Pickford, who lives in Roman Road, found the insect on Monday, July 8 after he bought a Big Tasty meal on his way home from work.

He said: “I had bitten into the burger, I then moved a tomato as I don’t like them and saw it (the insect) under it. I could not believe it. I threw up and was sick. I felt disgusted.

“I called the environmental health team and they said there are fields near the McDonald’s so it may have come from there.”

Mr Pickford said after he told McDonald’s what had happened it offered him a refund and asked him to send the burger to it for examination – but he refused.

The borough council inspected the McDonald’s restaurant on Thursday.

Sarah Flatman, the council’s environmental health commercial team manager, said: “A colleague visited a McDonald’s in respect of this complaint. He was completely satisfied with the procedures the company is taking with respect to hygiene and pest control in the premises.”

A McDonald’s spokesman said: “We apologise to Mr Pickford that we did not live up to our usual high standards of food quality and safety.

“As soon as we were alerted to this incident our restaurant team launched an investigation.

“We would like to reassure all of our customers that the restaurant has since had a thorough inspection by the borough council’s environmental health officer, and we can confirm this was an unfortunate, but isolated incident.”

22 comments

  • Peter - agreed. The British are terrified of fruit and vegetables. More obesity and mobility scooters beckon.

    Report this comment

    Steely Dan

    Tuesday, July 16, 2013

  • Patrick, i'm guessing he did not want to send the burger back to mcdonalds, so he can photograph it, send the picture and his story to EN24, in order to gain publicity to gain a higher rate of compensation! There are increasing cases of people planting items in food and drink in order to get some kind of compensation payout from the vendor. I'm not saying it's the case here, but you never know!

    Report this comment

    stevejo

    Tuesday, July 16, 2013

  • "Mr Pickford, who lives in Lowestoft and works in Yarmouth as a chef". He's 19 and a "chef" eh? He buys junk food,( possibly because as a "chef" he cooks it) - only for another junk food chain. Doesn't like tomato - wel says it all!

    Report this comment

    peter blyth

    Tuesday, July 16, 2013

  • Brew - I also remember another politician, none other than that man with a conscience ,Tony Blair saying that he only fed genetically modified food to his family. No wonder his sister-in-law is looking strange these days.

    Report this comment

    Steely Dan

    Tuesday, July 16, 2013

  • Everyone who has a complaint about food safety should report it to the relevant department at the council and not complain to the purveyor. Taking a photo makes sense. A cricket type insect in the salad-well should have been noticed, could have been malicious but could have been down to a cockroach infestation. Fast food places are only as good as the people who run the concessions-remember the rotten chicken at GY Kentucky Fried a while back? My biggest complaint about Gapton drive through is that it is a cause of major traffic congestion when customers are queuing for access and block the main road. I am amazed nothing has been done about it.

    Report this comment

    Daisy Roots

    Tuesday, July 16, 2013

  • I am sure the cricket would have been the most nutritious part of the burger. "waiter waiter, what is this cricket doing in my burger?......be quiet sir, otherwise everyone will want one"

    Report this comment

    Rhombus

    Tuesday, July 16, 2013

  • "I then moved a tomato as I don’t like them" so why has the tomatoe in the pictures been half eaten? looks like a scam for compo to me!!!

    Report this comment

    calmudownboy

    Tuesday, July 16, 2013

  • The fast food purveyor will not be prosecuted for having alien meats in their burgers, whether its horse, donkey or gnat, nor will all the abattoirs and retailers who sold horse and other meats mixed into the food chain for a whole year. Its all too tragic and trust has returned with the BBQ 'season', so we are told. Remember the assurances by John McGregor MP, standing up in the House saying that ' British beef is safe to eat? Our food chain is compromised and the FSA is a hollow body which failed its remit, lets save some money and get rid of it. Only direct inspections and control at random intervals, in every abattoir, can help to stop these greed merchants.

    Report this comment

    ingo wagenknecht

    Tuesday, July 16, 2013

  • Ingo-where are all the cases of BSE in humans we were told were going to happen? British beef is probably a great deal safer to eat than any from most other countries in the world. As is British pork and lamb and we have higher humane standards than most too. The British beef industry was nearly brought to its knees by its suppliers-feed companies owned by greedy multinational businesses -and by Defras incompetence.It is the involvement of these sort of companies in our food supply chain that is the root of many problems. MacDonald's for all their sins, were not involved in the recent horsemeat incident

    Report this comment

    Daisy Roots

    Tuesday, July 16, 2013

  • ingo - Wasn`t it one of the g0rmless Gummers that fed his kids burgers during the Bovine Spongiform Encaphalopathy scare? As an "insider" he probably knew they contained no bovine meat!

    Report this comment

    Mad Brewer

    Tuesday, July 16, 2013

  • By Jove... Those pesky little critters get everywhere...

    Report this comment

    Lionel

    Tuesday, July 16, 2013

  • There was chewing gum in a BLT not long ago - was that T€sco`s? I suppose there`s little point in having a problem at "Sid`s Café" - compo potential with the big operators is huge. "Sid" would probably just chuck the complainant out!

    Report this comment

    Mad Brewer

    Tuesday, July 16, 2013

  • Yes, indeed, it was John Gummer, about 20 years ago, fed his 4-year old daughter a "beef" burger to make a political (or remunerative?) point. Minister of Agriculture! He was MP for Suffolk Coastal - pity he didn`t represent Bury St. Edmunds......

    Report this comment

    Mad Brewer

    Tuesday, July 16, 2013

  • he threw up AND was sick, must have been bad...

    Report this comment

    richard1

    Tuesday, July 16, 2013

  • MAN UP AND EAT IT

    Report this comment

    ParkandRide

    Tuesday, July 16, 2013

  • Sounds like rubbish - refused to have it sent in? Why would you bite in to something to then remove what you don't like? I doubt someone garnished a burger with a cricket!

    Report this comment

    ReapnSow

    Tuesday, July 16, 2013

  • A Tomato... eeeeek!!!!

    Report this comment

    marty r

    Wednesday, July 17, 2013

  • Get what you pay for. What chef would buy this rubbish anyway.

    Report this comment

    Skoalbandit

    Tuesday, July 16, 2013

  • I once found a piece of white plastic in a McFlurry. I complained saying I was going to sue them, but was told that it was a spoon with which to eat it.

    Report this comment

    NigelS

    Wednesday, July 17, 2013

  • Apology, offered a refund .. sounds ok to me. MacDonalds " asked him to send the burger to them for examination – but he refused. " That's the bit I don't understand: why refuse? Why?

    Report this comment

    Patrick

    Tuesday, July 16, 2013

  • Brown envelope time ?

    Report this comment

    "V"

    Tuesday, July 16, 2013

  • Well, it is the cricket season!

    Report this comment

    Thoreauwasright

    Tuesday, July 16, 2013

The views expressed in the above comments do not necessarily reflect the views of this site

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