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People sign up to save Norwich walk-in centre

PUBLISHED: 13:53 23 June 2014 | UPDATED: 13:53 23 June 2014

Castle Mall ,NHS Timber Hill health centre
1 year Old
Photo: Jerry Daws
©Archant Photographic 2010
01603 772434

Castle Mall ,NHS Timber Hill health centre 1 year Old Photo: Jerry Daws Copy: ©Archant Photographic 2010 01603 772434

©Archant Photographic 2010

Nearly 1,000 signatures were collected on the streets of Norwich on Saturday to help save the city’s NHS walk-in centre.

Last month, the Norwich Evening News saw more than 400 patients get behind its campaign to keep a walk-in centre in the heart of the city

The future of Timber Hill Health Centre was threatened in April when the owners of Castle Mall revealed plans to create a new restaurant quarter on the level it is based in at the shopping centre.

Members of the group the Friends of Timber Hill took to the streets of Norwich on Saturday and collected 950 signatures on its petition asking the government to protect the services offered by the centre and maintain its funding beyond 2016.

Jess Asato, Labour parliamentary candidate for Norwich North, said: “The walk-in centre is a vital lifeline for people in Norwich. Currently there is no guarantee to protect the service beyond 2016.”

Timber Hill Health Centre serves an estimated 86,000 people and is the only out-of-hours GP walk-in centre in the county.

NHS chiefs have told the Norwich Evening News they are committed to keeping a centre in Norwich, but its location is not yet clear.

The preferred option of Norwich Practices Ltd (NPL) is to remain on level four of Castle Mall and extend the lease.

But InfraRed, the owners of the shopping centre, have offered to pay 40pc of the refit costs of moving to a larger empty shop unit on level two in the Mall.

This was rejected by NPL due to the costs.

The third option is to move the health centre to temporary units somewhere else in the centre of Norwich until a long-term solution is found.

To sign the Timber Hill Health Centre petition calling on NHS chiefs to do everything in their power to ensure that a walk-in centre is kept within the city centre, visit

Have you had to use the services of Timber Hill Health Centre? Email health reporter


  • No question this service for the people of Norwich and it's visitors should remain open. I would sign an online petition but I can't find it!

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    Tuesday, June 24, 2014

  • there are always going to be people for and against this but at the end of the day the mall is a business and it needs to go forward and they have quite generously offered to pay a huge chunk of the relocation costs which they didnt have to do and could have quite easily said bye bye walk in centre......perhaps those that are against a business moving forward should look at the whole picture !!!

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    Tuesday, June 24, 2014

  • Health services are more important than having a nice brunch. I'm sure the NHS have better things to spend £'60% of a refit' on than appeasing the marketing and neatness bonus of having similar shops on the same floor. There are escalators, use them to check out the restaurants on other floors... OTOH it's not their choice when the lease runs out.

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    Monday, June 23, 2014

  • Just close it move it and turn Castle Mall in to something to be proud of . Level 4 at this movement is a dump there nothing there apart from the drop in centrer .

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    Kevin Vincent

    Monday, June 23, 2014

  • @Moosey14 - hope you never need it (still you've probably got private cover). Deadmill material - sounds familiar - foot in mouth time?

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    Monday, June 23, 2014

  • Is this STILL going on? Hurry up WIC and move to level 2. Then I can have my brunch on the terrace on timberhill at a nice new restaurant. Walked through the Mall the other day and level 3 and 4 are just complete deadmalls material.

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    Monday, June 23, 2014

  • The NHS has messed up .big time,a longer lease should have been negotiated in the first place !

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    Albert Cooper

    Monday, June 23, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

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