Disruption to train services from Norwich

Greater Anglia train. Greater Anglia train.

Tuesday, February 18, 2014
9:37 AM

Train passengers have experienced delays and cancellations on services to and from Norwich this morning.

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The Norwich to Great Yarmouth, Norwich to Lowestoft and Norwich to Cambridge routes were affected this morning.

An Abellio Greater Anglia spokesperson said: “We apologise for the rural train cancellations this morning due to a train fault. Some of our rural trains are currently being refurbished in a £3m upgrade programme and one train is being repaired following serious damage sustained during the flooding in December, meaning there is less flexibility in our train plan than usual.

“We apologise for any inconvenience caused and are working to restore the normal service as quickly as possible.”

Replacement buses were running from 8am at Norwich and Great Yarmouth due to this morning’s cancellations after an earlier train fault, although a couple of the services were able to be re-instated.

There were also some cancellations and delays on the Norwich to Cambridge line due to a train fault.

4 comments

  • I cannot believe the private rail companies. When I worked for BR in the sixties I cannot remember any trains being cancelled due to weather related problems, or running out of rolling stock. As for the prices a day return to London was only a Pound whereas now it is WHAT!! thats more than the average person earned in a week in those days. I realise prices have increased but to this extent, it is insane.. The railways was a service you could depend on, the odd delay was totally unexpected, but now it seems to be running and on time is the unexpected.

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    canuk

    Tuesday, February 18, 2014

  • I am sure I recall reading that when Greater Anglia took over the concession they had the option of taking over more rolling stock than they did from the previous holder and turned it down. They should be penalised for failing to make adequate provision. The most important aspect of a train service is reliability-not shaving a few minutes off here and there but making sure no one has to take the one or even two trains ahead of the time they really need to travel in order to be sure of making rail and flight connections and meeting appointment times.

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    Daisy Roots

    Tuesday, February 18, 2014

  • I just had to check my watch to check the date and no it isn't April 1st. A train company has run out of trains! I can feel a phone call to DRS (Direct Rail Services) for help coming on. DRS have plenty of trains you know...and if they haven't any, why not lease some more from the leasing company, when you know the refurbishment has been planned for years. A totally unbelievable service failure by Abismallio

    Report this comment

    Dave01

    Tuesday, February 18, 2014

  • Errr.. Now where did Greater Anglia come in the recent passenger satisfaction tables? In the relegation zone, I think.

    Report this comment

    Tractorboy

    Tuesday, February 18, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

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