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This is why Lloyds Bank in Norwich has been closed this week

PUBLISHED: 14:34 21 April 2017 | UPDATED: 14:59 21 April 2017

Lloyds Bank in Surrey Street, Norwich. Picture: Chris Hill.

Lloyds Bank in Surrey Street, Norwich. Picture: Chris Hill.

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A city-centre branch of Lloyds Bank which has been closed since Easter will reopen on Monday.

Lloyds Bank in Surrey Street will reopen on Monday, April 24. Picture: Chris Hill. Lloyds Bank in Surrey Street will reopen on Monday, April 24. Picture: Chris Hill.

The bank has been left short-staffed by illness at its Surrey Street branch and has been serving customers at its Gentleman’s Walk branch instead.

Banks must maintain certain staffing levels for safety and security purposes, and it is understood Lloyds chose to have one branch offering a full service rather than two branches with a reduced service.

A spokesman for Lloyds Bank said: “The Lloyds Bank branch on Surrey Street will open as normal from Monday, April 24.

“We’re really sorry for the reduced opening hours this week. The nearby Gentleman’s Walk branch, which is a short walk away, is the best alternative option for customers until Monday.”

Customers of the bank said it is the second time in a month the branch has been closed unexpectedly.

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3 comments

  • Banks definitely do not want free account customers going into their branches. Barclays are also doing everything they can to ruin the service so we use the machines or just go online.

    Report this comment

    Resident Smith

    Friday, April 21, 2017

  • Closed for 4 days due to sickness & they only tell anyone on the fourth day!!! Well I guess it's their story & they will stick to it.

    Report this comment

    el84

    Friday, April 21, 2017

  • Illness,really? More like an extended Easter holiday.Probably taking a family weekender at the seaside or a couple of days glamping. Just as well that people actually rarely need to physically go into banks these days,when it's much easier and convenient to use an ATM or do it online.Well done if you can get away with it.

    Report this comment

    bittern_twisted

    Friday, April 21, 2017

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