Dear Norwich International, This Isn't Working Anymore
Norwich Airport has done it again, threatening to raise the airport tax
from £3 to £5 hot off the heels of controversy over lax
security and an alarming reduction in the number of passengers using
the airport. The Fine City's Airport is self-destructing,
continuing to make one bizarre and nonsensical decision after
another, with no reasonable business plan, wasting what little
goodwill it has left and alienating it's current supporters.
It's like the Brittany Spears of airports. And I have to admit,
I'm falling out of love with Norwich International.
I write
this with a heavy heart, as I am a big time fan of Norwich Airport.
With my family and friends back in the States, I've traveled a couple
times a year back to Kansas, and struggled confused and overladen
through all the major airports between here and London--Stanstead,
Gatwick, Heathrow, Luton, and the NIA. Like Big Brother
contestants, each one has it's own personality, none of them
likable. Stanstead is a crotch-grabbing, track suit-wearing,
gold chain-swinging, Burberry cap twisted just a little to the
left-toting Superchav, smacking your shins with over sized
fluorescent carry-on luggage while blathering away on a mobile phone
in a voice so loud it could only belong on Jeremy Kyle. Luton
fancies itself a mortgage broker, stiff and seemingly respectable,
but always with the vague sense that there's something lurid
brewing underneath. The Gatwick bustles like a night-shift
gigging cabbie--loud, impatient, slightly aggrieved that you're
bothering it with something as loathsome as your custom.
Heathrow, mother of them all, reminiscent of the Prime
Minister--heaving at the seams trying to hold together
something everyone knows isn't working while being surrounded by
assholes, and responsible for overseeing a complex system that
ludicrously overcharges for everything.
Norwich seemed to offer relief from
these things. It's small, as friendly as a British airport can
get, and as there's very few other actual customers, you've got lots
of time to sit and think. So Norwich Airport and I started
seeing more of each other. The first few trips were bliss--in
and out easily, no problems with luggage, and they even let me get
through passport control one time when they could have sent me
packing back to Kansas. But then, after we'd been seeing each
other for a while, Norwich Airport started to change. I began
to feel she wanted more than just my time--she wanted my cash, too.
The first indicator of this was when she started charging me £3
just to get to the gates. This may not seem like a lot, but
here's the thing--THEY ALREADY CHARGE AIRPORT TAX IN THE PRICE OF THE
TICKET. So this is like a Super Plus Double Ungood Tax. If it was
included in the price of the ticket, I probably wouldn't be
complaining about it, but since you have to go through an actual
machine and you can see your money being eaten up right in front of
you so the airport can put in a few more 'Chewable Toothbrush'
machines in the men's room--well that just hurts, frankly. And
£3? Sure that's not a huge amount, but it's the cost of
the beer I was going to get to calm my nerves before the flight, that
means Daddy travels with rage. Suddenly, I began to wonder if
Norwich International really cared about me, or was just using me for
my pocket change.
Then I found out you could bypass the £3
charge, and almost the entire security system, by just hopping the
fence and jumping on a plane. While NIA told me this was a one
off, that it wouldn't happen again, and that it loved me the most, I
was starting to lose trust. But NIA was only getting
started--she tried to blame me and all the people of Norwich for not
using her enough, saying we would just as easily turn on her for
Chavstead or Gatwick. These mood swings, combined with £8
bacon rolls and the fact that the men's room is ALWAYS being cleaned
when you need to use it, made me consider breaking it off. And
then, two days after I booked my latest flight to Kansas, she tells
me it's gonna be a fiver from now on. Does her greed know no
bounds? Damn you Norwich International Airport, I tried to love
you. But it was never enough, was it? It was never
enough.
So, sadly, this is both an article, and a break up
letter. Norwich International Airport, we were good for a
while. But I've changed, and more importantly, you've changed,
and I think our priorities are in different places now. I
think it would be better if we spent some time apart. I'd like
to see other airports--and I know that's not what I said a few months
back, but Heathrow just got a whole new terminal, and he didn't ask
me for a dime for that ***. You want me to pay £5 so you
can get a new fruit machine for your hideous bar/deli complex.
And that's not right, and it's not how I roll. So goodbye,
Norwich International, it's been a good run.
Gotta run for
now, I'm all choked up.
-W